Online FAQ

Which devices can I use to watch the movies?

The films can be rented and watched via your browser. Different browsers are supported on different devices.

From Windows 8.1, Mac 10.9, Android M with the following browsers (Safari, Chrome, Firefox, Edge)

Movies can be watched on desktop, laptop, tablet and smartphone or streamed to a smart TV.

After a free registration via email address, the ticket ID from the confirmation email can be entered there for viewing.

How does PANTAFLIX use my data?

As safe, fair and humane as possible. Take a look at our privacy policy [https://www.pantaflix.com/de/datenschutz] for more details. What is most important: Your personal user data will not be given to third parties.

Can I view a content in HD?

Yes, but it depends on the film you want to see: If the content is provided in HD quality, it will also be available in HD for you. If the content is only available in SD, you can only watch it in this quality.

In which countries can I watch the films?

Technically worldwide. However, many films are subject to licensing rights and may only be broadcast in certain regions.

Which payment methods can be used to buy a ticket?

PayPal and credit cards are supported.

Can I delete my browser cookies while the movie is streaming?

Yes, but we don’t recommend this. Even though the movie will continue to play, all the interactions with the portal will end up in an error.

How does the stream behaves, if I have a bad internet connection?

We automatically adjust the quality of the movies to your internet connection and device performance. If you have a slow internet connection, it may happen that the movie does not play in the best possible quality.

How much time do I have to watch the film/contribution?

Availability times of each individual movie are stated on the according detail page. Please be consider, that you have around 24 to 48 hours (depending on the movie) to finish watching an already started contribution.
Live streams can be watched during the event only and are not provided as VoD immediately.